State Farm® Insurance Agent Kasey VanVactor
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ava Alford
August 4, 2025
5
out of
5
rating by Ava Alford
"Kasey is an amazing agent!! I highly recommend visiting her office or giving them a call!"
We responded:
"Ava, thank you so much for your kind words!! I appreciate you and your business. I am always here to help and offer any assistance you may need! - Kasey"
rebekah ison
July 31, 2025
5
out of
5
rating by rebekah ison
"Kasey is BEYOND amazing. We transferred from another insurance agency where we thought we were in "good hands" if you catch my drift, and Kasey saved us over $600 per month on an even better coverage. She is personable, goes above and beyond, and also loves her community. She is caring, kind, and is the best agent my husband and I have ever had! 10/10 would recommend if you're shopping around!!!"
We responded:
"Rebekah, thank you so much for sharing this! Reading this review made my day. It is always my mission to provide you with excellent customer care! I appreciate the recommendation and your support. My team and I are always here to help! - Kasey"
Justin Burton
July 30, 2025
5
out of
5
rating by Justin Burton
"I was looking to change my auto insurance and add home insurance. Kasey and the entire staff was super helpful in helping me work through the process and were able to provide me with an excellent quote. All around great service and great community members!"
We responded:
"Justin, thank you for giving my team and I the opportunity to assist you in your time of need. We look forward to providing you with an exceptional customer service experience in the future as well. - Kasey"
Will Brown
July 24, 2025
5
out of
5
rating by Will Brown
"Kasey is super knowledgeable with different policies from State farm and other insurance agencies and able to explain them to easily understand. She made switching easy and purchase monthly payment cheaper. Could ask for a better experience."
We responded:
"Will, Thank you so much for taking the time to share. I'm happy to have been able to help you with your insurance needs and am always here for you! Cheers! - Kasey "
Etta Thompson
July 18, 2025
5
out of
5
rating by Etta Thompson
"Kasey VanVactor - State Farm Insurance worked with us on all insurance needs we had. Professional, very knowledgeable, and very kind to work with. So thankful for her expertise"
We responded:
"Etta, your kind words are greatly appreciated! I am so glad I could help you with all of your insurance needs and address any questions you had. I look forward to serving you for many years to come! - Kasey"
Melissa Akin-Reynolds
July 18, 2025
5
out of
5
rating by Melissa Akin-Reynolds
"EXCEPTIONAL service from Michael Losch!! Always very through and efficient!! Excellent customer service, takes his time and does a great job of informing you of all that STATE FARM has to offer. Makes me feel truly like a friend 🧡"
We responded:
"Melissa, Thank you so much for your wonderful feedback! Michael is thrilled to hear you feel well-informed and cared for like a friend. We truly appreciate your kind words and are always here to provide exceptional service whenever you need us! - Kasey"
Brittney Eddington
July 18, 2025
5
out of
5
rating by Brittney Eddington
"Everyone is this office is super helpful and friendly."
We responded:
"Brittney, Thank you for your kind words! We’re glad to hear everyone in the office was helpful and friendly. We appreciate your support and are always here to help! - Kasey"
keisha metcalfe
July 18, 2025
5
out of
5
rating by keisha metcalfe
"Kasey and her team are great! Very knowledgeable and quick to answer all my questions!"
We responded:
"Keisha, Thank you for your kind words! The team is thrilled to hear they could assist you quickly and knowledgeably. We appreciate your feedback and are always here to help! - Kasey"
Ella Hite
July 18, 2025
5
out of
5
rating by Ella Hite
"Kasey is a great agent and a wonderful person! She’s one of the most giving people I know and working with her has been such a delight and honor! Anyone should be thrilled to work with her and her team. They are extremely welcoming and offer nothing but the best customer service!"
We responded:
"Ella, Thank you so much for your wonderful words! I am truly touched and grateful to hear such kind sentiments. It’s an honor to work with customers like you, and the entire team is dedicated to providing the best service possible. We’re here whenever you need us! - Kasey"
Randi Mouser
July 18, 2025
5
out of
5
rating by Randi Mouser
"Kasey and her team are amazing to work with. Super friendly and always looking out for the best of her customers!!! I would 100% recommend Kasey VanVactor State Farm Insurance Agency!"
We responded:
"Randi, Thank you so much for the glowing review and recommendation! The team is so glad to hear you’ve had such a great experience. We’re always here to look out for our customers and truly appreciate your support! - Kasey"
Nikki Cleveland
July 18, 2025
5
out of
5
rating by Nikki Cleveland
"Hands down the best agent in the Louisville area! Kasey and her team are always responsive and helpful!!!! I'd hands down choose her as my agent again and again!"
We responded:
"Nikki, Thank you so much for the incredible feedback! The team and I are honored to be your go-to in the Louisville area. We truly value your trust and are always here whenever you need us. It means the world to know you’d choose us again and again! - Kasey"
Teresa Reiland
July 17, 2025
5
out of
5
rating by Teresa Reiland
"Kasey and the team were wonderful to work with. Best experience I’ve had when moving my policies. Very helpful and accommodating! I had a lot of changes and Kasey provided timely responses. Love the simplicity of working via phone and email. Thank you for a great experience!"
We responded:
"Teresa, Thank you so much for your kind words! We’re so glad to hear that the team made your policy transition smooth and stress-free. We know changes can be overwhelming, and we’re happy we could make it simple and convenient for you. We truly appreciate your trust and look forward to being here whenever you need us! - Kasey"
Ryan Stallings
July 16, 2025
5
out of
5
rating by Ryan Stallings
"Was an easy switch after speaking with them!! Great customer service! Highly recommend"
We responded:
"Ryan, Thank you for the great feedback! We’re so glad the switch was easy and that you had a positive experience with our team. We truly appreciate the recommendation! - Kasey"
Teri Stallings
July 16, 2025
5
out of
5
rating by Teri Stallings
"Very friendly and professional."
We responded:
"Teri, Thank you for your kind words! We’re happy to hear you had a friendly and professional experience. We’re always here to help! - Kasey"
Alayna Whelan
July 16, 2025
5
out of
5
rating by Alayna Whelan
"Stacey at the Kasey VanVactor branch is so kind! I’m very grateful that I’m using such a great group for my insurance."
We responded:
"Alayna, Thank you so much for your kind words! We're so glad Stacey made a great impression, she truly cares about our customers. We’re grateful to have you as part of our State Farm family! - Kasey"
Courtney Johnson
July 16, 2025
5
out of
5
rating by Courtney Johnson
"Had the best experience working with Chris on the quote for my homeowners and auto insurance. I received my quotes quickly and saved a ton of money per year. So glad I gave them a call!"
We responded:
"Courtney, Thank you for your wonderful feedback! We’re thrilled to hear Chris made the process quick and helped you save on your homeowners and auto insurance. We’re glad you gave us a call and look forward to continuing to serve you! - Kasey"
Heather Marksbury
July 12, 2025
5
out of
5
rating by Heather Marksbury
"This was a great experience!! Stacey helped me out so much!! Inrrally didn't have to do much she took care of every for me & she saved me some money!!!! Thank you for being so helpful & a joy to work with!!!"
We responded:
"Heather, Thank you so much for your wonderful feedback! We’re thrilled to hear that Stacey took great care of everything and helped you save money. It’s our pleasure to assist you, and we’re glad you enjoyed working with her! - Kasey"
Nanette Sith
June 30, 2025
5
out of
5
rating by Nanette Sith
"Kasey and her brother, Jacob, who is an agent in Elizabethtown, are the best. They both are knowledgeable and helpful with any questions we have about our policies. We highly recommend"
We responded:
"Nanette, thank you so much for the positive review and recommendation! Your feedback is not only important to us but also much appreciated. We're always here to help! - Kasey"
Cody Lyon
June 30, 2025
5
out of
5
rating by Cody Lyon
"Great people and great service. I aggravate Chris on a monthly basis. He and Kasey always take care of me! Thanks team!"
We responded:
"Cody, it is always our mission to always provide you with excellent service. We appreciate your time and business more than you know! Thank you! - Kasey"
Patrick Dailey
June 30, 2025
5
out of
5
rating by Patrick Dailey
"Kasey is an amazing agent. We had some major storm damage where we needed a new roof and our patio redone. She got us the help we needed fast. Additionally she is a huge supporter of the Bardstown community and is always willing to give back. We would recommend her to anyone who is looking/needing insurance!"
We responded:
"Patrick, thank you so much for the kind words! I truly appreciate you allowing me to serve your insurance needs and for the recommendation. Please know my team and I are here for you always! - Kasey"
Wendell Woosley
June 30, 2025
5
out of
5
rating by Wendell Woosley
"Great service and awesome people to deal with"
We responded:
"Wendell, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this. - Kasey"
Katherine and Kieran Scott
June 30, 2025
5
out of
5
rating by Katherine and Kieran Scott
"Lovely people and very personal service!"
We responded:
"Katherine and Kieran, thank you for the kind words. I am glad we were able to make assisting you with your insurance needs such a positive experience! - Kasey"
Valerie Crabtree
June 30, 2025
5
out of
5
rating by Valerie Crabtree
"Kasey is the best agent we have ever worked with. Can't go wrong with this business !"
We responded:
"Valerie, this made my day! Thank you for sharing. I am always here to help and offer any assistance you may need. - Kasey"
Michelle Boren
June 30, 2025
5
out of
5
rating by Michelle Boren
"Always accessible, reliable and always there when needed. Staff is professional and knowledgeable."
We responded:
"Michelle, thank you so much for your kind words about my team and I. We are honored to be able to assist you with your insurance needs! - Kasey"
Emma Sympson
June 30, 2025
5
out of
5
rating by Emma Sympson
"Kasey and her team are AWESOME!!"
We responded:
"Emma, thank you so much for your kind words! My team and I appreciate you so much. - Kasey"